Last Updated: 14/02/2026

At NashikFresh, we understand that sometimes customers may need to cancel their orders. This Cancellation Policy explains the terms under which order cancellations are allowed for fruits, vegetables, grocery items, and related products purchased from www.nashikfresh.com.

1. Order Cancellation by Customer

• Orders can be cancelled only before they are dispatched.
• Once the order is dispatched, cancellation is not allowed due to the perishable nature of products.
• To request cancellation, customers must contact us immediately after placing the order.

2. Order Cancellation by NashikFresh

NashikFresh reserves the right to cancel an order under the following circumstances:

• Product is out of stock
• Pricing or technical errors
• Delivery not possible at the provided address
• Unforeseen circumstances beyond our control

In such cases, the customer will be informed, and a full refund will be initiated if payment has already been made.

3. Refund for Cancelled Orders

• If cancelled before dispatch, a full refund will be processed
• Refunds will be credited to the original payment method
• Refund processing time: 5–7 working days (subject to bank/payment gateway timelines)

4. Non-Cancellable Orders

The following orders cannot be cancelled:

• Orders already dispatched
• Orders delivered or attempted to be delivered
• Same-day or express delivery orders after confirmation

5. How to Cancel an Order

To cancel your order, contact us with your order details:

📞 Phone: 77758 75811
📧 Email: info@nashikfresh.com

6. Policy Changes

NashikFresh reserves the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.