Last Updated: 14/02/2026

At NashikFresh, we deal in fresh fruits, vegetables, grocery items, and related products. Due to the perishable nature of most products, our return policy is limited and clearly defined below.

1. Eligible Returns

Returns are accepted only under the following conditions:

• Product received is damaged or spoiled
• Wrong product delivered
• Product missing from the order

📌 Important:
Return request must be raised on the same day of delivery.

2. Non-Returnable Items

The following items are not eligible for return:

• Fresh fruits and vegetables once accepted by the customer
• Grocery items opened or used
• Products damaged after delivery
• Orders reported after the allowed time window

3. Return Process

To request a return:

1. Contact us on the same day of delivery

2. Share order details and clear photos of the issue

3. Our team will verify the request

Once approved, we may:
• Arrange a replacement, or
• Initiate a refund as per our Refund Policy

4. Right to Reject Returns

NashikFresh reserves the right to accept or reject any return request if it does not meet the above conditions.

5. Contact for Returns

📞 Phone: 77758 75811
📧 Email: info@nashikfresh.com

Refund Policy

Last Updated: 14/02/2026

This Refund Policy outlines when and how refunds are processed for orders placed on www.nashikfresh.com.

1. Refund Eligibility

Refunds are applicable only if:

• Order is cancelled by NashikFresh
• Product is damaged, spoiled, or incorrect (verified)
• Product is unavailable after payment

Refunds will be processed only after verification by our team.

2. Non-Refundable Cases

Refunds will not be provided for:

• Change of mind after delivery
• Taste or preference issues
• Delayed complaints
• Products accepted at the time of delivery

3. Refund Method & Timeline

• Refunds will be processed through the original payment method
• Refund processing time: 5–7 working days (may vary based on bank/payment gateway)

4. Partial Refunds

In case of partial order issues (missing or damaged items), partial refunds may be issued accordingly.

5. Cancellation Refunds

• If an order is cancelled before dispatch, a full refund may be issued
• Orders cancelled after dispatch may not be eligible for a refund

6. Final Decision

All refund decisions made by NashikFresh shall be final and binding.

7. Contact for Refunds

For any refund-related queries, contact us at:

📞 Phone: 77758 75811
📧 Email: info@nashikfresh.com